TESTIMONIALS
Testimonials
Below is some of the feedback we have received from our valued customers.
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I would like to say how very pleased I am with the Lock 'n' Level system since buying it for our first caravan this July. I have a twin axle caravan and Al-KO locks for both. The process for fitting the locks for storage or on site use is as simple as it's shown in the videos, and levelling is similarly very simple and precise. Also, if the caravan settles during a stay it's very easy to increase or reduce the pressure in the bags to maintain a perfect level. The quality and durability of the kit is first rate.
Tom, Cambridge
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I would just like to say how pleased we are with our recent lock'n'level purchase.
Delivery was trackable and arrived as promised. We arrived at the site and moved the van onto the lock'n'level as per the instructions. I inflated the device with a foot pump in no more than a couple of minutes. Our van is in the region of 1600kgs. After levelling front to back and steadies down the product performed brilliantly for our 3 night stay.
All of the drainage outlets worked brilliantly for the first time ever, including the shower!
If you are thinking about buying one of these, do so.......not cheap I know, but nobody ever regretted buying quality.
John, Leicester
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"Having initially used ramps, and then moved to an aluminium leveller when we started using an Alko wheel lock I had for some time been trying to find an easier way to level our caravan. Working out the cost of various options for making the tedious task of turning the large screw which worked the leveller I came across the LocknLevel device. Eventually I decided to take the plunge and purchase one just over a year ago. The company were wonderful to deal with and my LocknLevel was delivered within a couple of days of my order. Having now used it for a full season on a multitude of sites I can say that I have been delighted by my purchase. It is easy to use – and although it may not actually be any quicker than other methods (depending on how fast your pump is), I can definitely say it is by far the easiest method I have found whether siting the van alone of with my wife. Simply position the van as described in the instructions, connect a 12V air pump, set the pump pressure lower than the maximum recommended and then standing back and watching the van becoming level before turning off the pump. I follow the advice and tend to place an old rubber car mat underneath when there is any risk of stones or other items which could cause a puncture, but other than that and a quick wipe before putting it away, it is maintenance free. We’ve camped on some very uneven sites and I have always found it possible to get the van completely level (including a site which defeated my previous leveller) without getting close to the maximum pressure recommended. We did find when camping during the winter for more than a week it is worth checking the pressure to maintain the vans level – as the temperature had changed appreciably from when we pitched I’m not sure whether this was caused by temperature or possibly a natural leakage over time. I now tend to check it after about 5 days. My only criticism is that the bag the leveller is supplied in could do with being made out of the same material as the leveller itself as after a busy season the bag is showing signs of wear – but the leveller itself looks as good as new and I look forward to many more seasons of use. A high quality product which does exactly what it claims, and provided by a company that understands customer service."
R, Reading
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"I wish to let you know over the Easter weekend I had the misfortune of an offside rear puncture. The weather was heavy rain I pulled into a lay by. Was I pleased I had the leveller. Just drove onto it loosened the wheel nuts pumped in the air had it changed in no time.. And no down on the knees trying to fit a jack. Was stable even with vehicles passing close by. Well done great product."
TW, Coleford
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"Hi just to say I love the lock & level, makes the hassles of fitting the AlKo locks to my t/a so much easier. Thanks & best regards."
JD, Liverpool
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"What a great piece of kit. Only an Engineer would appreciate the robust build quality and the elegant solution to twin axel security and levelling. Even the wife was impressed."
R, Shepshed
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"Great service, even better product. So easy to use, robust and strong. I tried it under the back wheel of my car as caravan not easy to get at in storage lifted the car with ease. This will save me a lot of stress when setting up on site. So glad my mate told me about this product."
B, Essington
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"Buying our first caravan last year was a leap in the dark for us. Reading stories of levelling the van on wedges or modified jacks were for us a major concern. We saw The Lock"n"Level at the caravan show and decided to take a chance on it. That was the best decision we have made so far. This simple device has given us perfect results every time we've used it. With this little device and an I Phone spirit level app we've had a perfectly level caravan in minutes even on slopes that were proving challenging for other campers with wedge and jack type solutions. Like all simple solutions this device gives perfect results every time. It takes up virtually no storage space and is so simple to use. 1. Pick your site and if fitted line up the wheel lock. 2. Lay the bladder alongside the wheel to be lifted. line the centre line marked on the bladder with the wheel axle. 3. Move the caravan forwards until the bladder can be slipped in behind the wheel. 4. Move the bladder in behind the wheel aligned with the tyre. 5. Roll the caravan back until the axle is aligned with the centre line on the bladder. 6. Fit the wheel lock. 7. Inflate the bladder until the desired amount of lift is achieved. 8. Lower the corner stays as required. Child's play Thank you for such a well engineered and effective device. "
CP, Newhaven, East Sussex
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"What a great piece of kit. It is so easy to use and a lot lighter to carry than levelling blocks. I levelled my caravan in less than 5 mins and the whole process was stress free. No more aching back for me! Customer service was excellent - Derek went out of his way and made a special journey to the Post Office to catch the post so that I could have the lock and level before my holiday - shame that all retailers don't treat their customers in the same way."
M, Derbyshire
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"Been using for quite awhile now and I'm type of person needs to test before comment but must say great design,well made and customer service fantastic, been using this on my eterniti ib4 and if anybody knows about these vans they weigh in excess of 2.2t never had a problem levelling. Again great piece of kit."
P, Lower Gornal
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"We bought one earlier this year and used it in France and Spain, its the easiest system I've come across so far, we stayed at one site for two weeks and there was no deflation at all. When we bought it at the show we took about ten leaflets, which have all gone now as so many people have shown an interest in them as we have been traveling around, I will have to pick up some more at the next show."
DB, Purton Nr Swindon
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"My twin axle Lock 'n' Level has arrived, as promised. A very good service. Many thanks for all your help."
A, Exeter
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"Super fast delivery very impressed .Used the Lock'n'Level for the first time last week on a site that last year that took me nearly an hour to get the caravan level ,no problem with the Lock'n'Level. Just put under the wheel and pump up brilliant very impressed should have got one sooner , thanks guys super product. We'll recommend the LOCK'N'LEVEL."
W, West Wittering
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"We have been using your product over the past 3 years as we live the dream and full time it around Europe in our Bailey Pegasus single axle caravan as well as a couple of years before we set off. We have visited 157 campsites and have used our Lock 'n Level on about 75% of them. It has been invaluable for an easy pitching experience. It has been a topic of conversation in Portugal, Spain, France, Italy, San Marino, Holland and Germany and it's looking forward to its trip to the top of Norway after Christmas in Greece. Follow our travels www.thomsonstravels.co.uk"
France
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"Just used the device for the first time. It does, 'Exactly what it says on the tin'. Much Easier than ramps, particularly as I had to jack up the van on the opposite side to the ,'Alko wheel lock'. Couldn't have does this previously without a lot of pain and hard work. The device inflated very quickly and only needed 14 psi to get the van level. An excellent product and one happy customer."
B, South Yorkshire
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"Excellent bit of kit now that I have an accurate pressure gauge!!! First time I used I couldn't lift sufficiently to use second lock as gauge on pump was showing 28 psi and was frightened to inflate any more. Now got another gauge and 28 psi on pump equals 15 psi in reality!!! Gave it some more pressure and wheel lock fitted in minutes. Money well spent so far. I wish you every success."
G, Chesham
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"Hi, used this for the first time last weekend in Baltic Wharf and purposely choose a non level pitch to use it as only just purchased it. So easy to use and some looks of interest from other caravaners who still use bits of timber. Even on a slant from front to the rear the tyre sits firm once again many thanks."
D, Cardiff
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"After passing a stand at the NEC I took a second look, WOW, I thought let's see what this guy has to offer. We returned later to purchase, although not using the product for a couple of months. Well first time of use and what a Superb product, so easy to use. I have been in retail for 32 years and if this company needs a sales rep I would be 1st to apply. Maybe this is a sign."
A, Wednesbury
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"Hi, love the product one of my best caravan purchases by far. Is there any where to buy spare dust caps?"
S, Leicester
Hi Steve, No problem! just give us a call on one of the numbers on the website. Derek (Lock'n'Level)
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"Just used my Lock’n’Level for the first time. I thought a quick email to say how pleased I am with it. It was simple to use and solved a problem I have been toying with for some time. It also saved me £160 on my caravan insurance this year as the caravan club insurance would only give the wheel lock discount when both locks are fitted. I have been unable to get both locks on because of the problem every twin axle caravanner has of the jacking points being removed to enable twin movers to be fitted. So the cost of the Lock ’n’ Level was recouped in one year. Thanks for a great invention."
KS, Essex
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"Hi Derek and Terry. Just saw your advert in The C.C. Magazine, and it reminded me to write. Well after about 8 months of use on our new T/A van, I am pleased to confirm that the Lock n Level Combo has performed well, as advertised, having been used more than a dozen times, in the UK and abroad on some really rough hard standings, as well as grass. This really is a brilliant piece of kit, that came just in the nic of time, as I was dreading levelling and locking the van with jack and boards having never had a T/A before but watched others struggle. You have really enhanced the very pleasant experience, which is T/A caravanning."
S, Towcester
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"Hi Terry Sorry I didn't reply before. Ordered a twin Lock 'n' Level while you were at N E C show. You sent it the day you returned home on Tuesday, it was with me and fitted on Thursday. Very quick delivery as I was on the I O W. Easy to fit and get the twin Alko locks on . No need to carry caravan jack now. Great piece of kit. Thanks."
G, Norfolk
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"Been using the Combo regularly in its minimum and maximum combinations for 6 months as we always put both Alko locks on. No problems. We always use it."
K, Crewe
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"Great invention, used locknlevel first time today, light rain and blowing a hoolie, chose pitch, manouvered van onto leveller with remote mover, inflated in seconds, suddenly setting up has become a pleasure ! Worth every penny."
A, Oban
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"Sorry that I have not replied sooner, but isn't it Murphy's Law that says when you buy something useful the opportunity of using it gets delayed??? In this case each pitch on the 3 sites we have visited were as level as pond water so our lock-n-level stayed in its bag. Finally got to use it on site at Whitby and what a departure from our levelling ramp (which may well end up at a charity shop). Sorted out the orientation of the caravan to suit 'er-indoors, did as instructed with lock-n-level, Al-Ko lock on, started up car pump, and watched the spirit level. Job done, van spot on level, and was still spot on level 2 weeks later. Life can't get better than that!!! Well done Terry and Derek."
T, Eastwood, Nottingham
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Used our new single axe Lock & Level for the first time this weekend and couldn't believe how fast & easy it was to use, Glad I bought it now.
Bob Montrose Mon
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"What a truly fantastic piece of kit. My only regret is I did not discover this earlier. Many thanks for your innovation."
N, Sheffield
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"I recently purchased a twin leveller and on every occasion I have used have been asked by people for your contact information. Good idea putting spare leaflets in the bag!! having had a caravan slip off an alko jack its so much easier to use. To protect against sharp stones I simply purchased a length of carpet runner protector. lightweight and rolls up for easy storage I now wish to add an additional single leveller to make it a combo pack. How do i go about this."
M, Macclesfield, Cheshire
Thanks for your kind remarks Mike. To upgrade to a 'Combo' you simply need to buy a single axle Lock'n'Level. Tell us what you need it for and we will include a 'Combo' user manual in with it!
Derek (LocknLevel)
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"Lock n level proved to be essential piece of kit. The site we are on at present have 4 in use, both single and twin axles. Happy to recommend."
H
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"Brilliant, just like the video if not quicker."
R, Bracknell, Berkshire
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"Just used are lock'n'level today after delivery yesterday ,what a brilliant peace of equipment lifts our twin axle Bailey Barcelona with little effort,fitted the second wheel lock easy 'happy days' thanks for a great product."
Taunton, Somerset
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"Used it for the first time this weekend, on a Lunar Delta TI Twin Axle, and it lifted the van with little effort. I got both wheel locks on without any fuss. A great piece of caravanning equipment."
DJ, Wokingham
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"Our Combo arrived last week and just brought the van from the side of our home on to the drive today. Used the single axle leveller to raise the van to fit the second Alko through the wheel lock - no problem. Going away for the weekend so may have to use the double unit to level off. Also checked with our insurers who say that fitting 2 Alko locks will reduce my insurance premium. Good news."
K, Crewe
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"I promised to get back to you after using Lock'n'level. Well, I have got to say, its brilliant. There is no better option in my opinion for levelling a twin axle. And to be honest, if I was levelling a single, I would also buy it! I used it for the first time over Easter, and within minutes, I had both locks fitted to my new van! I used a Screwfix pump that was around £20.00 that was quicker than the video! I am really pleased and would happily recommend.
Many thanks and the best of luck with the business, I wish I had thought of it! It should be in every caravan shop without doubt! The days of chocks to level are gone!"
JH, Swansea
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"Thank you so much Lock 'n' Level for the superb service I have received after I had an issue with my unit. Repaired and returned through UPS in time or our next jaunt. This has to be the most convenient and easy way of levelling a caravan EVER! I just wouldn't want to be without my blow up friend!! (Didn't think I would ever use that sentence! ) Thank you L 'n' L - you have made levelling my caravan a breeze!!!"
M, Leicestershire
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"Used the level for the first time today. Level in 5 mins with no effort. Best bit of caravan kit I have ever bought. Will recommend to everyone."
S, Bury
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"I am very happy with the product, it makes it so easy to level up my twin-axle caravan and enable me to fit my second wheel-lock. Perhaps I am worrying unnecessarily , but, am more than happy to take any advice with the following. I use the kit when parking-my caravan for storage to put on the second wheel-lock, this means leaving the air-bag under the wheel whilst stored. Following a period of rain/snow I find the wheels are sitting in puddles of water as the water is unable to drain away from the surface of the bag when deflated due the outside edges sitting higher than the centre areas . Do you have any ideas, just a personal concern as otherwise a 'great bit of kit.'"
BC, West Midlands
The only issue in this situation as far as the Lock'n'Level is concerned would be that there may be some staining after the winter, most of which would be removed with warm soapy water. Other than that there should be no problem. Derek (LocknLevel)
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"Don't start your holiday all deflated... We bought a lock n level combo pack for our new twin axle caravan - what an investment in holiday stress reduction! Being new to caravanning, having upgraded from a trailer tent, we practiced on the drive so that we knew what we were doing before arrival in Wales. Our maiden voyage was blighted by heavy rain and surface water on the roads. Worse though, we had an offside puncture before our new caravan had even done 200 miles. Given the weather and how close we were to our destination, we limped carefully on the remaining offside wheel, before finding a vacant pitch on site. The motor mover was useless due to the failed tyre, so we carefully reversed onto our pitch and over the top of the lock n level. By this time the rain had stopped and whilst setting about the task of changing the wheel, I recall a gathering of spectators and a desire not to be campsite entertainment! With mother-in-law timing me, in just 4 minutes the caravan had been lifted, punctured tyre/wheel removed, spare released from transit cage and fitted before the lock n level was deflated. A few minutes later the nearside bag had been inflated, wheel locks fitted and we were set and level for the holiday. After the bank holiday weekend, we found a local garage who were able to replace the failed tyre and our lock n level was back into action once again to replace the spare. Thanks Derek and team for a fantastic solution to a host of caravanning challenges!"
N, Bucks
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"I bought a double Lock & Level last year for my twin axle Coachman and found it to be an amazing bit of kit. I've used it both here and on the Continent and have had so many enquiries of where I bought it, I've lost count of the number of people who have asked me. I have had it inflated for up to 4 months at a time without any noticeable pressure drop. This single one [new order] is to enable me to level the opposite side and still put the Alko wheel locks on."
AW, Bucks
PLEASE NOTE. Although we do only sell the Lock 'n' Level as a 'touring' product, it's always good to know that A.W. is happy with the 'long term' performance. In buying a 'single' to add to the 'twin' he already has, A.W. has now upgraded to our 'Combo' product. Derek (Lock'n'Level)
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"Hi, Nice to see you again at Autumn Fayre this year. Hope you enjoyed it. The motorhome owners are feeling left out when they see how easy it is to set up a caravan now. Maybe time to get designing again! Hope to see you back again in 2016."
HR, Leighton Buzzard
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"I bought my Lock&Level at Arley Hall National in 2014. What a brilliant piece of kit! No more planks, ramps, chocks and God only knows what else people use to level with? one piece of kit in a neat bag. Job done! The dreaded levelling is no longer on my mind 20miles from site because now I know it's going to be a doddle. Thanks for a great and innovative product."
Market Harborough
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"Bought this at Newark show for my twin axle. Used it 6 times now and cannot fault it. After the first time ten minutes set up It now takes only a few min and Job done. Locks fitted van level. Easy. Well worth the cost. Thank you."
PQ
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"We have just been away for 10 days and used your single axle version on our Coachman VIP for the first time. It was absolutely brilliant and made fitting and removing the ALCO wheel lock a doddle. It kept pressure all the time keeping the van level. My husband put a piece of conveyor belting underneath it to guard against sharp stones. We would thoroughly recommend it."
RD, Pembrokeshire
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"I bought the lock n level for my 8m twin axle caravan as I wanted something that was hassle free to use. This is a fantastic piece of kit! I used this at Glenbrittle (Isle of Skye) and it lifted my caravan 5 inches without any fuss.
.......When I arrive at a campsite I'm not (within reason) concerned about how level it is as the lock n level is so easy to use.
I bought myself a cheap compresser from Halfords that will stop if the maximum pressure is reached (30psi); this way I'm watching the spirit level in the caravan when the caravan in raising, so far I haven't needed to exceed 20psi pressure. The caravan is just as stable as when it isn't raised as I thought it would wobble when you walk inside the caravan. I have quite a few photos showing how good the lock n level was, these were taken on location and my slopping drive at home, and I'm willing to share these if anyone is in any doubt how good this product is."
GB, Nottingham
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"Having tried out the system on my twin axle I had concerns over movement of the van on lowering after fitting Alko locks. However after talking to Derek my next need for use was on a site which had slopes on every direction. After chocking the offside wheels for safety it worked a treat and probably only took 15/20 minutes. I wouldn't have liked to try and use the jack as Alko suggest."
Mr BH, N.Lincs
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"I purchased the single axle version and used it for the first time on the weekend just gone. I can honestly say I was impressed. Despite the fact that it was the opposite side from the Al-Ko wheel lock which needed to be raised, side to side levelling was still a piece of cake. One of my better purchases I think! Many thanks..."
DD, Gloucestershire
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"Thanks very much for the prompt service with the delivery of my Lock'n'Level. Over the moon with it. It's taken away all the hassle of trying to fit my two Alko wheel locks on my Coachman Laser also saves me carrying a big trolley Jack around. Used it twice now very simple but brilliant idea Thanks."
ML, Fife, Scotland
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"Bought the lock'n'level almost on spec. Firstly, terrific service from the company as I needed next day delivery as going away. It arrived promptly. Secondly, using the product was so simple particularly as I am required to use an Alco wheel lock by my insurance company. Trying to get a correct level whilst trying to get the wheel in the right position is impossible. Lock'n'Level makes it so easy. 2 or 3 minutes to inflate it to the right height and even after two weeks it still held the correct pressure to keep the caravan level. Other campers saw the product and were impressed. I was able to give out some leaflets which came with the product. To summarise: its quick, simple and reliable. The Caravan Club should support it."
T, Colchster
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"I purchased the twin lock n level after watching video and reading feedback, the delivery was very prompt, and over the Bank Holiday we had our first chance to try it out on a caravan rally. The instructions are very easy to follow and within a few minutes we had our caravan leveled up.It did the job perfectly for the whole weekend. On removing it the caravan weight took most of the air out, it just took me a little while to get the last of the air out so i could get it back into its bag.I am very impressed by the lock n level and would have no hesitation in recommending it, thanks for an excellent product which does what it says on the box."
Oldtimer265, United Kingdom
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"Bought a single axle version late last year and have used it for the first time last week. It is absolutely brilliant. I do not use an alko lock but the level bit is a great back-saver. Only 5psi on the gauge and the van was up 3 inches. Another device which will enable us to extend our caravanning years! Many thanks for thinking of it."
DJ, Shropshire
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"Hi, thanks for a great demo at Exeter last weekend. I was the chap who spoke with you re your new van. Tried out the lock n level when we got home and found it easy to use just like you said. Will be trying it out when we are away this w/e out in the field so to speak. Thanks again Kevin H."
KT
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"I bought your kit from the caravan and camping show on Angelsey. Used it for the first time today, easy to understand instructions,and my twin axle Swift flew up, no more sore shoulders ,knees etc!! No more hauling my heavy jack!! A brilliant bit of kit, my service jobs will be quicker now too. Thank you very much, I hope you sell thousands more!!"
GL, Ashford Surrey
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"Returning to caravanning after some years throwing money at boats, we bought a new Bailey Barcelona just before Christmas 2014. Having researched, at length, the problems of fitting wheel locks to a twin-axle 'van, I came across the Lock 'n Level quite by accident and decided that it was the only sensible solution to an issue which was almost swaying me against going for a twin-axle. I bought the Combo unit and what a good decision that turned out to be. Fitting the twin wheel locks - whilst still a bit of a pain - is just so easy using this brilliant device. Our first trip out was to a CL in North Yorkshire over the Christmas / New Year period and with the inevitable soggy ground, the Lock'n'Level performed brilliantly. I think it would have been virtually impossible to SAFELY fit the wheel locks using the conventional jacks, etc without the jack toppling over or sinking into the ground. It has been used quite a few times since then, each time, the locks being fitted within a few minutes and the caravan brought to a perfect level I would also like to comment on the outstanding customer service I have received from Derek Ibbotson (one of the Directors). Last week the double unit developed a fault which appeared to me to simply be a faulty valve which wasn't shutting off when the pump was removed. I emailed Derek asking for a replacement valve but within the hour he had telephoned me saying he would rather have it back for repair or replacement, thus giving us both the peace of mind of knowing that it was properly fixed. I was sent by email, a returns label and all I had to do was simply drop the parcel off at a nearby courier pick-up point. Nothing could have been easier. I have been kept constantly informed of progress and the unit is expected back tomorrow - only 4 days after I sent it. This customer service is nothing short of outstanding and serves to reinforce my total confidence I have in this company and their products."
RW, East Yorkshire
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"I attend shows and enjoy doing so as I am always expectant of the new idea or new product and I wasn't disappointed.A dream come true was what I found. Today, I discovered a new product on the market called the 'Lock'n'Level'"
West Country
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"Saw the product at the CC national this year..... needed to take the wheels off. Took both wheels up together, inserted axle stands. Quick easy and safe. Good product."
IM
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"Best product to come to market in a long time. Don't hesitate, just buy it, I have and it's excellent, so easy to use and so well made, fantastic buy."
Mr RC, Kent
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"Well I'm pleased to say that I am level.Thanks Derek."
JR, Cornwall
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"We have just returned from a 3 month trip to North Cape in Norway. We used our Lock'n'Level a number of times and found it much easier than all previous levlelling methods we have tried."
SG, Bassildon Essex
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"Hi. Firstly I must thank you for taking the time to come down to our caravan storage last week to trial out the levelling device. I am so pleased that we purchased it as we used it this weekend and it was actually stress free to level the caravan. No divorce in a bag for us this time! It took literally two minutes to get the van perfectly level without the need to move the van back and forth. This item will definitely be taken everywhere with us from now on."
RG, Berkshire
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"The greatest step forward since the advent of axle based motormovers. It's not just for the ease of levelling and simplifying the fitting of the receiver type wheel locks, its the ease and simplicity of changing a wheel. For Tandem Axle caravans, the Lock 'n' Level system solves ALL the problems. For me, it's the invention of the year."
PG, North Wales
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"Hi. The lock and level worked as well as expected much easier than other methods despite us arriving in darkness to use it for the first time. Thanks and Regards"
SD, Southampton
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"Have returned from a hassle and stress free levelling at the weekend. What a superb invention you have created. I shall be bestowing the virtues of the Lock n Level solution wherever I travel from now on.Well done on a superb product."
PN
